Katy Hightower's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Your Car Buying Experience: What to Expect from Start to Finish
At Homer Skelton Ford, we believe buying a car should be exciting, not stressful. Whether you’re a first-time buyer or a seasoned shopper, our goal is to make sure you feel...
Read MoreWhat to Look for During Your Test Drive
A test drive is more than just a spin around the block—it's your chance to see if a vehicle truly fits your life. At Homer Skelton Ford, we want to help you make the most of your time...
Read MoreNew Car Buyer Checklist for 2025: What to Bring When Your Ready to Buy!
If you're preparing to buy a new car in 2025, congratulations! It's an exciting time—and being prepared will make your visit to Homer Skelton Ford smooth and stress-free. Whether...
Read MoreFinding the Perfect Car Salesperson: Tips for a Trustworthy and Transparent Buying Experience
Buying a new car is one of life’s bigger purchases—and having the right person to guide you through the process makes all the difference. A great car salesperson doesn’t just sell you a...
Read MoreMy List of Priorities to Ensure You Drive Away Happy
Buying a new car should be exciting—not stressful. As your salesperson, I believe the car-buying experience should be centered around you—your...
Read More5 Essential Characteristics of a Successful Car Salesperson: What to Know Before You Buy
Buying a car is a big decision, and the experience you have at a dealership can make all the difference. A great car salesperson is more than just someone who sells cars—they are knowledgeable,...
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